System status

Live health for every Meridian Desk component, updated each minute.

Service health API
Webhook delivery is degraded Every other component is operational. This page updates as the fix lands.

Components

90-day history, one bar per day

Web application Sign-in, portal and staff console
Operational
90 days ago 99.98% uptime Today
Email ingestion Inbound mail to ticket
Operational
90 days ago 99.94% uptime Today
Public API REST endpoints and API keys
Operational
90 days ago 99.99% uptime Today
Webhook delivery Outbound event delivery
Degraded
90 days ago 99.21% uptime Today
Search indexing Article and ticket search
Operational
90 days ago 99.96% uptime Today
Attachments and exports Uploads and scheduled exports
Operational
90 days ago 99.97% uptime Today

Recent incidents

Everything from the last ninety days

Webhook delivery delays in EU-West

Resolved

2026-08-19

Deliveries queued behind a slow consumer for 48 minutes. Backlog drained by 14:20 UTC; no events were lost.

Provider postmortem

Elevated search latency

Resolved

2026-07-30

A shard rebuild left search returning stale results for 31 minutes. No data was affected.

Email ingestion paused

Resolved

2026-06-11

An upstream provider rejected our probe messages, pausing ingestion for 22 minutes. Mail queued at the provider and was delivered on recovery.

Upstream status history